Latest news with #loyalty scheme
The Sun
4 days ago
- Business
- The Sun
Morrisons loyalty scheme shoppers left fuming as nationwide outage hits stores leaving customers overcharged
MORRISONS loyalty scheme shoppers have been left fuming after an outage hit the retailer leaving customers overcharged. The supermarket chain's More Card has gone down meaning customers can't access discounts and bonus points. 1 A sign in one store put up by staff has said there is a "company wide" issue with the More Cards points system, adding accounts will be credited within 72 hours for any lost points or discounts. Shoppers have taken to X, formerly Twitter, to fume about the technical issues. One said: "Morrisons when ur More Card ain't working don't try give it back in points and then tell me I'm not allowed a refund on my money. Terrible service." A second said: "Morrisons my wife just did a £100 shop and told that due to an issue with the app the More Card offers wouldn't come off immediately. "But she's been overcharged by £14 even though many offers aren't even linked to the card. She's continually having to go back to the store. Bad." A third commented: "Morrisons just been into your Bedford store. "After paying for my shopping, the lady at self scan told me that More Card isn't working today. "There were a few items that I should have received discount on, whilst no extra points were added for some I purchased." Meanwhile, a source told The Sun they had been charged £14.25 for two packs of beer that should have cost £10 under More Card pricing. The Sun has asked Morrisons when the outage started, what is causing it and if customers will be compensated and we will update this story when we've heard back. It's not the first time in recent months Morrisons has been hit with technical issues, with shoppers left grumbling over the knock-on effects. The software system used by the retailer to control its supply chain was hit by hackers in November. The malware attack led to a number of key items including fruit, veg and other fresh products at branches and online missing from shelves. It was understood dried and frozen goods were unaffected by the malware attack with stock levels as per normal. In December, deliveries were cancelled or delayed after the supermarket was hit by a tech glitch. One of the UK's biggest supermarket chains told shoppers its click and collect and home deliveries would be delayed because of the issues.
The Sun
21-07-2025
- Entertainment
- The Sun
PlayStation owners have HOURS to earn free credit ahead of service closing down
PLAYSTATION users have just hours left to earn free credit, as a major service is closing down. Earlier this year, Sony announced plans to axe its loyalty scheme, PlayStation Stars, which gives users free store credit for making purchases and completing campaigns and activities. 1 The scheme only launched back in 2022, but it will be shut down on Wednesday, July 23, after which point, gamers will no longer be able to earn points or join campaigns. Thankfully, the points don't expire yet, and PlayStation users have until November 2nd 2026, to redeem them, and use them on new purchases. However, PlayStation Stars is no longer accepting new memberships, so only those who are already signed up will be able to take advantage of the final days of earning points. Announcing the closure back in May, Sony said: "At Sony Interactive, we're always experimenting with new and exciting ways to bring our community of players together to share the joys of gaming and create lasting memories. "That's why three years ago, we created PlayStation Stars, a loyalty program to celebrate our players. The unique program includes playing games to earn rewards – including our unique Digital Collectibles that pay homage to incredible games and our PlayStation legacy. "The program has helped foster a deeper connection with fans around the world. "Since launching the program, we've learned a lot from evaluating the types of activities our players respond best to, and as a company, we are always evolving with player and industry trends. "Through this evaluation, we have decided to refocus our efforts and will be winding down the current version of PlayStation Stars. "We will continue to evaluate our key findings from this program, and are looking into ways to build upon these learnings." This comes as PlayStation fans are set to receive eight games worth £300 free of charge. Watch trailer for RoboCop-Rogue City game that's FREE to claim on PlayStation PlayStation Plus allows subscribers to its service the opportunity to try out exciting new games every month. And throughout July, players have sweeping access to eight fresh releases. These include Cyberpunk 2077 - an open-world, action-adventure role-playing game set in the dark future of Night City. Abiotic Factor is also on the shortlist, where up to six players must join forces to survive the depths of an underground research facility. For kids, Bluey: The Videogame is a welcome addition to the line up and is based on the popular children's television series of the same name. Other games on the July roster include management simulation game Planet Zoo, Risk of Rain 2, Tropico 6 and New World: Aeternum.
